Jason Wilson is Director of Operations for Hageland Aviation Services (doing business as Ravn Connect). Greg Tanner is in charge of Hageland’s new operations center in Palmer. Back in June, I sat down with Jason and Greg to get the scoop on why the new op center was created, and how it’s been affecting safety, efficiency, and the bottom line.

In this interview you’ll hear about:

• The benefits of a centralized dispatch system as opposed to flight followers at each base
• Risk assessment forms and processes
• The difference between this ops center and traditional Part 121 dispatch operations
• IFR vs. VFR in Alaska
• Hageland’s changing culture
• What pilots think of the new model
• A key difference between how pilots act in Part 135 operations and Part 121 operations
• And more

Audio

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